Privacy policy

Privacy Policy

Last updated: 17 September 2026

This Privacy Policy explains how The Wee Shoppie (“we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal information when you visit theweeshoppie.uk, place an order, communicate with us, or otherwise use our services.

We are committed to handling personal information responsibly and in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

The Wee Shoppie

Website: theweeshoppie.uk
Address: 96 Main St, Gardenstown, Banff AB45 3YP, United Kingdom
Phone: 07851 617274
Email: support@theweeshoppie.uk

For the purposes of applicable data protection law, The Wee Shoppie is responsible for the personal information described in this Privacy Policy where we determine how and why that information is processed.

2. Personal Information We Collect

Depending on how you interact with our website and services, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Billing and delivery addresses
  • Order and transaction information
  • Products purchased or viewed
  • Account information, where applicable
  • Returns, refunds, and cancellation information
  • Customer support enquiries and communications
  • Information necessary to facilitate payment transactions

Payments are handled through authorised payment service providers. We do not directly store complete payment card details.

When you browse our website, we and our service providers may also automatically collect technical information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity and pages viewed
  • Referring website or source
  • Cookie identifiers
  • Information collected through cookies and similar technologies

3. How We Use Your Personal Information

We may use your personal information to:

  • Process and fulfil orders
  • Process payments through our payment providers
  • Arrange shipping and delivery
  • Provide order confirmations and updates
  • Manage returns, refunds, and cancellations
  • Respond to enquiries and provide customer support
  • Maintain and improve our website and services
  • Protect our website, customers, and business against fraud or misuse
  • Maintain appropriate business, accounting, and transaction records
  • Comply with applicable legal and regulatory obligations
  • Send marketing communications where permitted by law
  • Measure and improve the performance of our website

4. Lawful Bases for Processing

Under UK data protection law, we must have an appropriate lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract — where processing is necessary to process an order or provide a service you have requested.

Legal obligation — where processing is necessary for us to comply with applicable laws or regulatory requirements.

Legitimate interests — where processing is reasonably necessary to operate, secure, and improve our business and services, provided those interests are not overridden by your rights and interests.

Consent — where you have given us permission to process information for a particular purpose, such as certain marketing activities or non-essential cookies where consent is required.

5. How We Share Personal Information

We may share personal information where reasonably necessary with organisations that help us operate our business, including:

  • Payment service providers
  • Shipping, courier, and delivery providers
  • E-commerce and website platform providers
  • Hosting and IT service providers
  • Customer support providers
  • Analytics providers
  • Marketing and advertising providers, where applicable
  • Fraud prevention and security providers
  • Professional advisers such as accountants or legal advisers
  • Government bodies, regulators, courts, or law-enforcement authorities where required by law

We do not sell or rent your personal information.

We expect service providers handling personal information on our behalf to use appropriate measures to protect it.

6. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where an international transfer is subject to UK data protection transfer rules, we take appropriate steps designed to ensure that the transfer is made in accordance with applicable law. Depending on the circumstances, this may include reliance on applicable UK adequacy regulations, recognised safeguards, or another legally permitted transfer mechanism.

Current ICO guidance states that restricted transfers must have an appropriate transfer mechanism, such as UK adequacy regulations, appropriate safeguards, or an applicable exception.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, tax, fraud-prevention, and regulatory requirements.

Retention periods may therefore vary depending on the type of information and why we hold it.

When personal information is no longer required, we take reasonable steps to delete, anonymise, or otherwise securely dispose of it.

8. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion in certain circumstances
  • Request restriction of processing in certain circumstances
  • Object to certain types of processing
  • Request portability of eligible personal information
  • Withdraw consent where processing is based on your consent

To make a request, please contact:

support@theweeshoppie.uk

We may need to verify your identity before processing certain requests.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you believe your personal information has been handled in a way that does not comply with applicable data protection law.

Information Commissioner’s Office

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Enable essential website functionality
  • Maintain shopping cart and checkout functionality
  • Remember preferences
  • Maintain security
  • Understand website usage
  • Measure and improve website performance
  • Support analytics
  • Support advertising or marketing where applicable

Where required by applicable law, we will request your consent before placing or using non-essential cookies.

You may also be able to manage cookies through your browser settings. Blocking certain cookies may affect how some parts of our website function.

10. Marketing Communications

Where permitted by applicable law, we may send you information about our products, promotions, or services.

Where consent is required, marketing communications will only be sent after you have provided the necessary consent.

You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in our emails or by contacting:

support@theweeshoppie.uk

Withdrawing consent to marketing does not affect transactional communications relating to orders, deliveries, returns, refunds, or customer service.

11. Security

We use reasonable technical and organisational measures designed to protect personal information against accidental loss, unauthorised access, disclosure, alteration, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Children’s Privacy

Our website is intended for a general audience and is not specifically directed at children.

We do not knowingly collect personal information from children in circumstances where doing so would be contrary to applicable law.

13. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Third-party websites operate independently and have their own privacy practices and policies. We encourage you to review their privacy information before providing them with personal information.

The Wee Shoppie is not responsible for the privacy practices of independent third-party websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

When we make changes, the updated Privacy Policy will be published on this page and the “Last updated” date will be revised.

15. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or wish to exercise an applicable data protection right, please contact:

The Wee Shoppie
96 Main St
Gardenstown, Banff
AB45 3YP
United Kingdom

Website: theweeshoppie.uk
Phone: 07851 617274
Email: support@theweeshoppie.uk