Last updated: 17 September 2026

These Terms of Service govern your use of The Wee Shoppie website and purchases made through theweeshoppie.uk.

By accessing our website or placing an order, you agree to these Terms of Service together with any policies referenced in them.

These terms are intended to operate alongside your rights under applicable UK consumer law. Consumer contract terms must be fair and transparent and cannot remove statutory rights relating to matters such as faulty or misdescribed goods.

1. About Us

The Wee Shoppie
Website: theweeshoppie.uk
Address: 96 Main St, Gardenstown, Banff AB45 3YP, United Kingdom
Phone: 07851 617274
Email: support@theweeshoppie.uk

2. Use of Our Website

You may use our website only for lawful purposes.

You must not:

• Use the website in violation of applicable laws or regulations
• Attempt to gain unauthorised access to our website, systems, or customer information
• Interfere with the security or normal operation of the website
• Introduce viruses, malicious software, or other harmful material
• Use the website for fraudulent or abusive activities
• Misuse website content or intellectual property

We may restrict access where reasonably necessary to protect our website, customers, or business.

3. Product Information

We take reasonable care to ensure that product descriptions, images, prices, specifications, and availability information are accurate.

However:

• Product colours may appear slightly different depending on your screen or device
• Packaging may occasionally vary
• Minor errors may occur in product information
• Product availability may change

Where we identify a material error affecting an order, we will take reasonable steps to contact you and provide an appropriate solution.

Nothing in these terms limits your statutory rights to receive goods that are as described, of satisfactory quality, and fit for purpose.

4. Prices and Payment

Unless otherwise stated, prices displayed on our website are shown in GBP (£).

The total price and applicable delivery charges will be displayed before you complete your order.

Full payment is required when placing an order unless another payment arrangement is expressly offered.

Payments are processed through authorised third-party payment providers. We do not directly store your complete payment card details.

UK online-selling rules require businesses to clearly provide customers with information about prices, payment methods, and delivery costs before an order is placed.

5. Orders and Acceptance

When you submit an order, you are offering to purchase the selected products from The Wee Shoppie.

After placing an order, you may receive an acknowledgement or confirmation by email.

Orders remain subject to product availability, successful payment, and any necessary fraud or security checks.

We may decline or cancel an order where reasonably necessary, including where:

• A product is unavailable
• Payment cannot be authorised
• There is an obvious pricing or product-information error
• We reasonably suspect fraud or unauthorised activity
• We cannot deliver to the address provided
• Information required to process the order is materially incomplete or incorrect

If we cancel an order after payment has been collected and no goods are supplied, the applicable amount will be refunded to the original payment method.

6. Personalised or Custom Products

Where we offer personalised or custom-made products, you are responsible for checking the information you provide before submitting your order.

Once production has started, it may not be possible to modify or cancel a personalised order.

Certain statutory cancellation rights may not apply to goods made to a customer's specifications or clearly personalised. Your rights relating to faulty, damaged, or misdescribed goods remain unaffected.

7. Shipping and Delivery

We currently deliver within the United Kingdom in accordance with our Shipping Policy.

Available delivery methods, estimated delivery times, and shipping charges are displayed on our website and/or during checkout.

Delivery estimates may be affected by circumstances outside our reasonable control.

Unless another delivery period has been agreed, UK distance-selling rules generally require goods to be delivered within 30 days.

For complete information, please refer to our Shipping Policy.

8. Returns, Cancellations and Refunds

We offer a 30-day return period for eligible products, subject to the conditions described in our Return & Refund Policy.

Consumers purchasing online also have statutory cancellation rights for many purchases. Generally, customers must be informed that they can cancel qualifying orders within 14 days after delivery, subject to applicable exceptions.

Faulty, damaged, misdescribed, or otherwise non-conforming products will be handled in accordance with applicable UK consumer law.

For full conditions, exclusions, return costs, and refund information, please refer to our Return & Refund Policy.

9. Customer Responsibilities

When placing an order, you agree to provide accurate and complete information, including:

• Your name
• Billing information
• Delivery address
• Email address
• Telephone number where required

Please check your order and contact details carefully before submitting your purchase.

If you discover an error after placing an order, contact us as soon as possible at support@theweeshoppie.uk.

10. Intellectual Property

Unless otherwise stated, website content including branding, text, graphics, layout, and original materials is owned by or licensed to The Wee Shoppie and is protected by applicable intellectual property laws.

You may use our website for your personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, republish, or commercially exploit protected website content without appropriate permission.

Third-party trademarks, product names, and other intellectual property remain the property of their respective owners.

11. Reviews and User Content

If you submit a review, photograph, feedback, or other content through our website, you confirm that you have the right to submit that content and that it does not:

• Infringe another person's rights
• Contain unlawful material
• Contain malicious code
• Contain knowingly false or misleading information

We may moderate or remove content where reasonably necessary, subject to applicable law.

12. Liability

Nothing in these Terms excludes or restricts liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to exclude or restrict your statutory consumer rights or liability that cannot legally be excluded.

We are not responsible for losses that were not reasonably foreseeable when the contract was formed, except where applicable law provides otherwise.

We will not seek to exclude responsibility for faulty goods, goods that are not as described, or other matters for which liability cannot lawfully be excluded. UK guidance specifically warns businesses against terms attempting to remove these consumer protections.

13. Events Outside Our Reasonable Control

We will not be responsible for delays caused by circumstances outside our reasonable control where permitted by applicable law.

If such circumstances materially affect our ability to fulfil an order, we will take reasonable steps to inform affected customers and minimise disruption.

Your statutory rights remain unaffected.

14. Website Availability

We aim to keep our website secure and available.

We may temporarily suspend, restrict, or modify access for maintenance, technical updates, security reasons, or other operational requirements.

We cannot guarantee that the website will always be available without interruption or error.

15. Third-Party Services and Links

Our website may contain links to independent third-party websites or use services provided by third parties.

We are not responsible for the content or independent practices of third-party websites. When you access an external website, its own terms and policies may apply.

16. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, share, and protect personal information.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable law.

Any updated version will be published on this page with a revised “Last updated” date.

Changes will not be used to remove rights already acquired under an existing consumer contract where doing so would be unlawful. UK guidance cautions against terms allowing businesses to make unfair unilateral changes to agreed consumer contracts.

18. Governing Law

These Terms and contracts made through our website are governed by applicable laws of the United Kingdom, subject to any mandatory consumer protections that apply to you.

Nothing in these Terms is intended to prevent a consumer from relying on any mandatory rights or protections available under applicable law.

19. Contact Us

If you have questions about these Terms of Service, please contact:

The Wee Shoppie
Website: theweeshoppie.uk
Address: 96 Main St, Gardenstown, Banff AB45 3YP, United Kingdom
Phone: 07851 617274
Email: support@theweeshoppie.uk